About usFeaturesWhy us

CLOUD COMMERCE PLATFORM

The cloud commerce platform
that elevates your IT business

IT Services
and Digital Transformation

xSP? Distributor? SaaS vendor? This is the only cloud commerce platform you need.

WHAT IS THE INTERWORKS.CLOUD PLATFORM

Advanced Cloud Automation

Overcome the challenges. Reduce the effort. Save time. Forget complex operations.

Sell leading products and use integrations to add your own services. Apply your brand identity, and create your own unique marketplace.

Billing made easy: accommodate complex scenarios with the use of dynamic billing models and multiple pricing options to make impactful business decisions.

Harness the power of cloud reporting and drive accurate decisions. Identify key success factors, manage limitless data and gain a holistic overview of your channel, regardless of size.

Embedded AI/ML Technology


Receive Orders From Any Source

Receive orders from any source, including eCommerce, Point-of-Sale, order management, and warehouse management applications.

Automatically Schedule Orders

Automatically schedule orders using an AI/ML algorithm that considers many factors, including geography, the type and length of the job, and the capability, skills, availability, licenses, and capacity of technicians.Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industrys standard dummy text ever since the 1500s.

Enable Customers To Schedule Orders

Enable customers to schedule their own orders via a web portal or a hyperlink sent via e-mail or SMS.

Optimize Routes

Optimize routes based on weather and traffic conditions, technician ratings, starting and ending location, and the time needed to execute an order – for example, a quick furniture drop off versus a complex installation of an appliance.

Track & Manually Override Routes

Track and manually override routes in real-time using a drag and drop interface based on current conditions.

Manage Technician Activities

Manage technician activities, including preventing technicians from starting orders outside a defined geofence.

VENDOR INTEGRATIONS

Connect your vendors

The vendors and solutions you need to enrich your portfolio.

Microsoft

Acronis

Adobe

INDUSTRIES

What’s your type of business?

We provide automated solutions to help your cloud business scale

Multi-tier support, reseller & billing management for your channel

Scale your offering and expand your customer base

Surf the rise of cloud demand, offer locally, sell globally

Promote and sell your solutions and reach more customers than ever

Key platform features

The interworks.cloud platform provides you with all the necessary tools to successfully manage your workflow end-to-end. Take advantage of its powerful features and keep total control over your cloud business while providing a seamless customer experience.



Custom Marketplace










Easily sell your cloud products via your custom-branded marketplace. Publish your catalog, let your partners self-register using SSO and let them create and manage their subscriptions in one place. Set up your cloud marketplace at once.





















Instant Provisioning










Leverage our integrations and provision your cloud services in a few clicks. Your orders either from one or multiple vendors are automatically completed. Provision any other service using our open Service Manager API. Forget any manual submission of orders in different Vendor portals and save valuable time.





















Automated Billing










Take advantage of our powerful billing engine. Apply multiple billing models, create your own pricing rules and pricelists for your customers, offer them discounts and promotions and easily reconcile each charge you make.





















Subscription Management










Minimize your overhead costs and give your customers the autonomy to self-manage their subscriptions. Reduce your man-hours and any human errors by giving them access to view their billing/consumption data.





















Integrations & APIs










Connect with your existing systems with the interworks.cloud platform API. Bring your software to a global distribution network with our open APIs. Access to a large catalog of pre-built integrations and connect with any app!





















Reseller Management










Scale fast and manage multiple resellers through your interworks.cloud platform by giving them access to your product catalogue, and by consolidating all sales, finance & subscription processes in one place. Let them build their own marketplace, define their pricing policy and payment gateways, and integrate your billing system to their systems. Empower them and increase your revenues!



















Real-time visibility into every element of your operations.

LogistixAI™ provides your dispatchers with real-time visibility into how your operations are performing. We show you every route on a single screen – highlighting incomplete, partial, and failed orders. As a result, your team can manage these exceptions quickly – solving problems quickly and making customers happy. Key capabilities include:

Intuitive Real-Time View

GPS Tracking

Analytics

Powerful mobile app that make technicians productive and ensure a successful customer experience.

Our mobile app for iOS and Android enable technicians to manage every step in the order completion process and provide a first-class customer experience. Key functions include:

Scheduling, Orders, & Routing

Real-Time Communication

Tailored Workflows

Serial Numbers & Vendor Plate Capture

Proof Of Completion

Initiate Claims

THE RIGHT CHOICE FOR YOUR BUSINESS | END-TO-END SOLUTION

Why interworks.cloud

Take your cloud business to new heights with the industry’s end-to-end provisioning and automation platform.

Multi-tenancy for resource optimization. Multi-country, multi-currency and multi-language so that you can sell globally like a local. 

Multi-tenancy for resource optimization. Multi-country, multi-currency and multi-language so that you can sell globally like a local. 

Connect to QuickBooks, ConnectWise, Microsoft Dynamics, etc., via our platform connectors. Build your own connector using our framework and RESTful APIs, and enjoy our payment gateways.

Provision any service from any cloud and save time with provisioning automation. Add your own services and manage them easily with partial automation. 

Bundle subscription-based products from various Vendors with your own managed services and stand out from your competitors! 

Bundle subscription-based products from various Vendors and ISVs with your own managed services and stand out from your competitors! 

Apply your own billing rules in a cloud platform optimized to facilitate even the most complex billing scenarios. 

Apply your own billing rules in a cloud platform optimized to facilitate even the most complex billing scenarios. 

Personalized training and support. Benefit from our global presence, customer-first approach, tailored onboarding, continuous training, cadence calls, and customized solutions.

Easily run pre-built or ad-hoc reports to keep track of your status at any time and stay ahead of your competition. 

THE RIGHT CHOICE FOR YOUR BUSINESS | END-TO-END SOLUTION

Why interworks.cloud

Take your cloud business to new heights with the industry’s end-to-end provisioning and automation platform

Multi-tenancy for resource optimization. Multi-country, multi-currency and multi-language so that you can sell globally like a local. 

Multi-tenancy for resource optimization. Multi-country, multi-currency and multi-language so that you can sell globally like a local. 

Provision any service from any cloud and save time with provisioning automation. Add your own services and manage them easily with partial automation. 

Provision any service from any cloud and save time with provisioning automation. Add your own services and manage them easily with partial automation. 

Bundle subscription-based products from various Vendors and ISVs with your own managed services and stand out from your competitors! 

Bundle subscription-based products from various Vendors and ISVs with your own managed services and stand out from your competitors! 

Apply your own billing rules in a cloud platform optimized to facilitate even the most complex billing scenarios. 

Apply your own billing rules in a cloud platform optimized to facilitate even the most complex billing scenarios. 

Easily run pre-built or ad-hoc reports to keep track of your status at any time and stay ahead of your competition. 

Easily run pre-built or ad-hoc reports to keep track of your status at any time and stay ahead of your competition. 

CUSTOMER REVIEWS

What they say about us



If you're looking for real automation of the entire marketplace processes, this platform is for you!

After evaluating mulitple platforms, I noticed that all of them offer the "simple" purchasing experience but Interworks is the only one I found that really takes care of the entire automation of the rest of the marketplace processes (specially with Microsoft offerings). Update your entire Microsoft product catalog with one single click. Manage all your customers from multiple countries, pricing based on pricelists, multiple currencies and invoicing rules, and more... all from one single marketplace. Honestly, one of the greatest marketplace platforms (if not the best) for the Distribution model!
Oscar V.
Regional Manager


Unleashing the Full Potential of my Business with interworks.cloud

interworks.cloud's automation features have significantly streamlined our workflows and saved us time and effort in managing our cloud environment.We appreciate the scalability and flexibility of the interworks.cloud platform, which enables us to easily adapt and grow our cloud infrastructure as our business requirements evolve. interworks.cloud offers excellent customer support, providing users with responsive assistance and timely resolution of any issues or concerns. Having reliable support enhances user experience, minimizes disruptions, and allows businesses to focus on their core operations.
Luciano T.


Special tool for a challenging business case

One wall to wall tool for Cloud Distributors/Resellers especially (but not only) for Microsoft partners . Quick implementation and easy to use. There are many built in tool to keep the large amount of subscriptions manageable as well as offer billing API to use external tools – like Power BI. interworks.cloud helps businesses with provisioning, pricing, and invoicing.
Gábor F.
Business Developer Expert, co-founder, GM


Intuitive, modern cloud provisioning and management plattform

After integrating with the interworks.cloud platform, we could cut costs in the cloud contract maintenance and billing processes. The interworks.cloud platform provides a variety of benefits for the entire selling cycle of a modern cloud service - from storefront capabilities to automated provisioning, billing, license management, and support ticketing system.
Marco I.
Head Business Unit MSP


Top tool for subscription-based business models

A very open platform due to open interfaces and easily accessible documentation. Supports the principles of a managed service provider as well as a cloud distributor. With the interworks.cloud platform, we are able to scale our cloud business with our resellers. Without interworks.cloud, managing these subscriptions would be much more complex and, in parts, impractical.
Andreas M.
Product Manager

Powerful Workforce Management functions to maximize the productivity of your Employees & Contractor Network

Most logistics operators use a combination of employee and contract resources to provide goods and services to customers. Using those resources effectively is critical to running a growing and profitable service business. So is staying in compliance with state and local laws and regulations. logistixAI™ provides workforce management functions that enable your company to:

Document And Maintain Information

Schedule Orders

Receive Alerts

Key capabilities


Real-Time Access

Providing dispatchers and CSRs with access to every customer order and communication in real-time.

Service Alerts

Sending special service alerts to the technicians for a specific customer – for example, gate code, wear mask, disability.

Technician Access

Enabling technicians to see customer notes and pictures in real-time.

Customer-Initiated Damage Claims

Allowing customers to initiate damage claims by capturing photos and other key data to launch an inquiry.

Capture Warranty Status

Capturing warranty status for installed products, so that customers can easily access repair services later if there is an issue.

Our Customer Management functions enables excellent customer service experience.

We capture every service and interaction with customers, so that you can use that information to serve customers successfully.

Key capabilities


Real-Time Access

Providing dispatchers and CSRs with access to every customer order and communication in real-time.

Service Alerts

Sending special service alerts to the technicians for a specific customer – for example, gate code, wear mask, disability.

Technician Access

Enabling technicians to see customer notes and pictures in real-time.

Customer-Initiated Damage Claims

Allowing customers to initiate damage claims by capturing photos and other key data to launch an inquiry.

Capture Warranty Status

Capturing warranty status for installed products, so that customers can easily access repair services later if there is an issue.


Why logistixAI™?

logistixAI™ provides the end-to-end functionality your company needs to run its operations with maximum efficiently and profitability.

Automated Scheduling

Optimized Routing

Real-Time Management

Workforce Management

Powerful Mobile Apps

Document Services

Get your own branded Marketplace and sell any cloud service you want. Give your customer a seamless and user-friendly experience. Empower your resellers and grow your network. Reach new heights with advanced monitoring and reporting, clear billing and streamlined management.

With the rapid growth in eCommerce, the need for world class logistics operations has never been greater. We wanted to deliver a software platform that addressed the pain points that retailers and service-based companies feel every day: the lack of visibility into and control of the last mile process, sub-optimized scheduling and routing that undermines performance, the inability to effectively manage their team, and low customer satisfaction. We’ve done that.
 

Author
Steve Gordon
Founder & Chairman, LogistixAI™

ARE YOU READY?

Get started with interworks.cloud

If you would like to see the interworks.cloud platform in action, have a general question, or need support, feel free to get in touch. Just fill out the form. We will get back to you quickly.


The Ultimate CSP Automation
for Microsoft Service Providers
and Cloud Distributors

©  2024 Interworks Single Member SA - Privacy Policy

Contact Us

Effortlessly manage your business with logistixAI™

If you would like to see the logistixAI™ platform in action, have a general question, or need support, feel free to get in touch. Just fill out the form. We will get back to you quickly.

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  • Northern Mariana Islands(+ 1 670)
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  • Malta(+356)
  • Mauritius(+230)
  • Maldives(+960)
  • Malawi(+265)
  • Mexico(+52)
  • Malaysia(+60)
  • Mozambique(+258)
  • Namibia(+264)
  • New Caledonia(+687)
  • Niger(+227)
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  • Nicaragua(+505)
  • Netherlands(+31)
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  • Nauru(+674)
  • Niue(+683)
  • New Zealand(+64)
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  • Panama(+507)
  • Peru(+51)
  • French Polynesia(+689)
  • Papua New Guinea(+675)
  • Philippines(+63)
  • Pakistan(+92)
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  • St Pierre & Miquelon(+508)
  • Pitcairn(+870)
  • Puerto Rico(+1 787)
  • Palestine(+970)
  • Portugal(+351)
  • Palau(+680)
  • Paraguay(+595)
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  • Réunion(+262)
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  • Andorra(+376)
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  • Comoros(+269)
  • St Kitts & Nevis(+1 869)
  • Korea (North)(+850)
  • Korea (South)(+82)
  • Kuwait(+965)
  • Cayman Islands(+1 345)
  • Kazakhstan(+7)
  • Laos(+856)
  • Lebanon(+961)
  • St Lucia(+1 758)
  • Liechtenstein(+423)
  • Sri Lanka(+94)
  • Liberia(+231)
  • Lesotho(+266)
  • Lithuania(+370)
  • Luxembourg(+352)
  • Latvia(+371)
  • Libya(+218)
  • Morocco(+212)
  • Monaco(+377)
  • Moldova(+373)
  • Montenegro(+382)
  • St Martin (French)(+590)
  • Madagascar(+261)
  • Marshall Islands(+692)
  • North Macedonia(+389)
  • Mali(+223)
  • Myanmar (Burma)(+95)
  • Mongolia(+976)
  • Macau(+853)
  • Northern Mariana Islands(+ 1 670)
  • Martinique(+596)
  • Mauritania(+222)
  • Montserrat(+1 664)
  • Malta(+356)
  • Mauritius(+230)
  • Maldives(+960)
  • Malawi(+265)
  • Mexico(+52)
  • Malaysia(+60)
  • Mozambique(+258)
  • Namibia(+264)
  • New Caledonia(+687)
  • Niger(+227)
  • Norfolk Island(+672)
  • Nigeria(+234)
  • Nicaragua(+505)
  • Netherlands(+31)
  • Norway(+47)
  • Nepal(+977)
  • Nauru(+674)
  • Niue(+683)
  • New Zealand(+64)
  • Oman(+968)
  • Panama(+507)
  • Peru(+51)
  • French Polynesia(+689)
  • Papua New Guinea(+675)
  • Philippines(+63)
  • Pakistan(+92)
  • Poland(+48)
  • St Pierre & Miquelon(+508)
  • Pitcairn(+870)
  • Puerto Rico(+1 787)
  • Palestine(+970)
  • Portugal(+351)
  • Palau(+680)
  • Paraguay(+595)
  • Qatar(+974)
  • Réunion(+262)
  • Romania(+40)
  • Serbia(+381)
  • Russia(+7)
  • Rwanda(+250)
  • Saudi Arabia(+966)
  • Solomon Islands(+677)
  • Seychelles(+248)
  • Sudan(+249)
  • Sweden(+46)
  • Singapore(+65)
  • St Helena(+290)
  • Slovenia(+386)
  • Svalbard & Jan Mayen(+47)
  • Slovakia(+421)
  • Sierra Leone(+232)
  • San Marino(+378)
  • Senegal(+221)
  • Somalia(+252)
  • Suriname(+597)
  • South Sudan(+211)
  • Sao Tome & Principe(+239)
  • El Salvador(+503)
  • St Maarten (Dutch)(+599)
  • Syria(+963)
  • Eswatini (Swaziland)(+268)
  • Turks & Caicos Is(+1 649)
  • Chad(+235)
  • French Southern Territories(+99)
  • Togo(+228)
  • Thailand(+66)
  • Tajikistan(+992)
  • Tokelau(+690)
  • East Timor(+670)
  • Turkmenistan(+993)
  • Tunisia(+216)
  • Tonga(+676)
  • Turkey(+90)
  • Trinidad & Tobago(+1 868)
  • Tuvalu(+688)
  • Taiwan(+886)
  • Tanzania(+255)
  • Ukraine(+380)
  • Uganda(+256)
  • US minor outlying islands(+1)
  • United States(+1)
  • Uruguay(+598)
  • Uzbekistan(+998)
  • Vatican City(+379)
  • St Vincent(+1 784)
  • Venezuela(+58)
  • Virgin Islands (UK)(+1 284)
  • Virgin Islands (US)(+1 340)
  • Vietnam(+84)
  • Vanuatu(+678)
  • Wallis & Futuna(+681)
  • Samoa (western)(+685)
  • Yemen(+967)
  • Mayotte(+262)
  • South Africa(+27)
  • Zambia(+260)
  • Zimbabwe(+263)
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Features


Single System for All Functions

Fully Customizable Workflows and Tools

White Label Customer Communications and Portals

Customer Account History & CRM

In-App Parts Ordering

Inventory Management & Tracking

Powerful Mobile Application Tools

AI Driven Analytics & Learning

Provider & Crew Onboarding 

Real Time Notes and Images

Crew Qualication & Document Tracking

Routing Optimization & Real Time Reporting

Co-mingled Delivery with Privacy Protected Client Access

Advanced Dispatcher Interface

Truck Capacity and Weight Based Routing

Vendor Assignment Ranking

Custom Performance Dashboards & Tools

Customized Vendor Rate Table Conguration

Customized Client Billing Rate Tables

Real Time Customer Updates

Out of Scope Service Support

Claims Support

Custom Market Creation and Scheduling

In App Training Videos and Docs

Customizable Role Configuration

Crew Scheduling and Skillsets

Mutiple Vendor & Overlap Management

Time in Transit and Time on Site tracking

Weather and Restricted Road Based Routing

Geo Location with Live View Available

Out of Scope Service Support

Product Tracking and
Conditioning

Customer Self-Schedule & Rescheduling

Point of Sale Scheduling

Reverse Logistics Workows

API Integrations & Support

Customer Surveys and Crew Scorecarding

Product Loadout Support

Shrink and Damage Reduction Tools

Quality Assurance Tools & Controls

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